Privacy Policy

Introduction

SquareStone Protection Group LLC ("Company," "we," "us," or "our") is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website squarestoneprotectiongroup.com (the "Site") or interact with our services.

We believe your data belongs to you. This policy is written in plain language to ensure you fully understand your rights and our practices. If anything is unclear, please do not hesitate to contact us.

1. Information We Collect

We may collect the following types of information:

a. Information You Provide Directly

• Contact information: name, email address, phone number, and mailing address
• Insurance inquiry details: type of coverage sought, policy preferences, and related information
• Communication preferences: your choices regarding SMS and email communications
• Messages: content of messages you send us through our contact form or other channels

b. Information Collected Automatically

• Device information: browser type, operating system, and device identifiers
• Usage data: pages visited, time spent on pages, referring website, and click behavior
• IP address: for security and fraud prevention purposes only

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Provide insurance quotes and plan information
• Send you communications you have opted in to receive (SMS and/or email)
• Process and manage your insurance-related requests
• Improve our website, services, and user experience
• Comply with legal obligations and protect against fraud

We will never use your information for any purpose beyond what is described in this policy without your explicit consent.

3. SMS & Phone Data

If you voluntarily opt in to our SMS messaging program, please note the following:

• Your phone number is collected solely for the purpose of sending you the SMS messages you explicitly consented to receive
• We will never sell, rent, lease, or share your phone number or SMS opt-in data (including consent status and mobile number) with any third parties or affiliates for their own marketing or promotional purposes
• No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other use of the above categories excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties
• Phone numbers are stored securely using industry-standard encryption and access is limited to authorized personnel only
• SMS opt-in is entirely voluntary and is not required as a condition of purchasing any product or service from us
• You may opt out of SMS at any time by replying STOP to any message — no further messages will be sent after confirmation
• You may request deletion of your phone number from our messaging systems at any time by contacting us
• For full details on our SMS program, please review our SMS Terms & Conditions

4. How We Share Your Information

We respect your privacy and limit sharing of your information. We may share your data only in the following limited circumstances:

• Service providers: Trusted third-party vendors who help us operate our business (e.g., hosting, email delivery) — they are contractually obligated to protect your data
• Insurance carriers: When necessary to process a quote or policy request you have made
• Legal requirements: When required by law, regulation, court order, or governmental request
• Business protection: To protect the rights, property, or safety of our company, clients, or others

We do not sell your personal information to anyone. Period. Specifically, no mobile information — including phone numbers, SMS consent records, or messaging opt-in data — will ever be shared with third parties or affiliates for marketing or promotional purposes.

5. Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of the personal information we hold about you
• Correction: Request that we correct any inaccurate or incomplete information
• Deletion: Request that we delete your personal information, subject to legal retention requirements
• Opt-out: Unsubscribe from SMS messages (reply STOP) or email communications (click unsubscribe) at any time
• Withdraw consent: Withdraw any previously given consent at any time without penalty

To exercise any of these rights, please contact us at support@squarestoneprotectiongroup.com. We will respond to all requests within 30 days.

6. Data Security

We implement industry-standard security measures to protect your personal information, including encrypted data transmission (SSL/TLS), secure server infrastructure, and restricted access controls. While no method of transmission over the Internet is 100% secure, we take every reasonable precaution to safeguard your data.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, provide our services, or comply with legal obligations. When your data is no longer needed, we will securely delete or anonymize it.

8. Cookies & Tracking Technologies

Our website may use minimal cookies and similar technologies to improve your browsing experience and understand site usage. We do not use tracking cookies for advertising purposes. You can control cookie preferences through your browser settings.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party site you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will promptly delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this page periodically. Your continued use of our website and services after changes are posted constitutes your acceptance of the updated policy.